Help Desk
In addition to your personal Account Manager, you also have access to our Help Desk. You can contact our Help Desk to:
- Trace boxes or files
- Request urgent retrievals (anytime, day or night if SLA permits)
- Set up new deliveries or schedules
- Arrange authority for specified third parties to access your files.
- Order scanning and data solutions
- Order secure shredding collections
- Purchase cartons and supplies
- Access training and advice, e.g. new processes and business continuity
- Change to a new level of service
- Change to a new level of security for business critical information e.g. the vault and sole use firesafes
Whatever you need, our Help Desk is here to provide information and advice and answer your questions. Just call us on 01923 256475.